Human Performance in Maintenance Part 1 (HPIM1) course

This first of a three part series is a two-day workshop, designed by maintenance personnel for maintenance personnel. It is highly interactive and helps answer why a conscientious person can end up causing an accident due to a maintenance error.

This course has been adapted from the 1993 Transport Canada/Industry developed workshop and completion of it qualifies as recurrent training in Canada and the USA.

All our Human Performance in Maintenance Part 1 (HPIM1) workshops are centered around the (Dirty Dozen).

Click the following for more information on the related courses:

• Human Factors & Error Management (Technicians & Operators) course - 1 Day
• Human Factors & Error Management (CAAS M09) course - 3 days

	Click to download a copy of the Course Brochure in ENGLISH
	Click to download a copy of the Application Form

Course Duration

The course is a 2 days short course of approximately 17 hours.

Certification

Certificate of attendance is issued

Who Should Attend

• Aircraft maintenance related Engineers, Supervisors and Managers
• Anyone who is involved or responsible for workplace safety
  

Course Fee

The fee is SGD642.00 per participant (For both Singaporeans and Singapore PR and Foreign Students living outside Singapore)- (There is a 5% discount for members of SIAE)

ALL FEES QUOTED ABOVE INCLUDE 7% GST

Entry Requirements

• Ability to communicate in spoken and written English is required
• Aircraft maintenance experience will be welcomed but not essential
  

Course Topics

1. The objective and outline - Why should you be here
   This is often called the motivator or reason to stay awake
2. What Determines a Person’s Characteristics?
   A very simple model is used to help explain why we humans make errors and what are some of the things we can do to lessen these errors
3. Behavioral Analysis
   This Chapter uses aviation maintenance related questions to enable each participant to look at his/her own characteristics. Assertiveness or the lack of is covered in this Chapter
4. Characteristics of an Aircraft Maintainer
   This Chapter is no longer covered in class but is left for the participants to undertake on their own time
5. Human Factor Errors (The Dirty Dozen)
   Six more of the Dirty Dozen are covered in detail with solutions developed to lessen the chances of an error from them.
6. Stress
   This is the first of the big four in the Dirty Dozen and is covered in detail with solutions developed to reduce and control it's negative effects
7. Fatigue
   Another of the big four that is given the most time in order to help reduce errors from it's effects
8. Communication or the lack of
   This Chapter covers the importance of communication and how to communicate effectively
9. Teamwork or the lack of
   (Note: Teamwork is covered in part with a survival exercise) The participants are made to realize that the complete company is the team and not just their fellow workers
10. Case Studies
    There are four case studies mixed throughout the workshop. In these case studies they learn how to identify the chain of events and develop "Safety Nets" to avoid making the errors
11. Wrap up
    The workshops all end with the participants setting safety goals from what they have learned.