WSQ: Certified Operations Professional course

Introduction
 
The WSQ: Certified Operations Professional (COP) course is a course certificate awarded by WDA
 
Course Title
 
WSQ: Certified Operations Professional (COP) course is a short course that consists of 4 WSQ Generic Modules.
 
WSQ
 

ATTC is an approved training organisation by WDA for WSQ courses. It is also a training centre approved by CAAS to conduct engineering courses for aircraft maintenance personnel in accordance with Certificate of Approval Number MTO/002.

 
Industry Need
 
Supervisors, workers with management and supervising roles across all industries who are keen to improve supervising skills at work
 
Course Objectives
 
This WSQ: Certified Operations Professional is a course that is developed for supervisors, workers with management and supervising roles across all industries who are keen to improve supervising skills at work.
 
Course Structure
 
Click on the following for more details on the particular course outline:
 
MF-COM-301C-1 - SUPERVISE QUALITY PROCEDURES

On completion of this module, participants will gain awareness of the skills and knowledge in supervise quality control teams at the work place. It is a systematic approach that workers can use to make incremental and breakthrough improvements in processes that produce products and services for customers.
  • Plan daily quality control activities
  • Facilitate and control process quality
  • Maintain process quality
MF-COM-301E-1 - SUPERVISE WORKPLACE SAFETY & HEALTH PRACTICES

On completion of this module, participants will gain the required competencies to supervise workplace safety and health practices at supervisor level in their workplaces. Learners will acquire competencies in planning workplace safety and health activities, implementing safe work practices and maintaining workplace risk control measures.
  • Plan workplace safety and health activities
  • Implement safe work practices
  • Maintain workplace risk control measures
MF-COM-303E-1 - SUPERVISE WORK IMPROVEMENT PROCESSES

This course is developed to enable an individual to acquire supervisory skills and knowledge in supervising and implementing work improvement processes in the workplace

  • Plan work improvement activities
  • Implement work improvement processes
  • Standardise improved work processes
MF-COM-303C-1 - SUPERVISE TEAMS AT WORK

This course enables individuals to acquire supervisory skills and knowledge in supervising and implementing work improvement processes in workplace. It is a systematic approach that allow workers to make incremental and breakthrough improvements in processes that produce products and services for customers.

  • Form work teams
  • Lead workplace team activities
  • Maintain team performance
 
WSQ Competency Units
 
The Singapore Workforce Skills Qualifications (WSQ) system offers a systematic path for individuals to equip themselves with relevant competencies so that they can upgrade their skills, enhance their employability and stay relevant.
 
Student - Lecturer Ratio
 
Theory:
 
The ratio of Lecturer to Students is 1:32 for theory classes
 
Practical:
 
The ratio of Lecturer to Students is 1:16 for practical training
 
Learning And Teaching Methods
 
All classes will be a mix of lectures and practical skills training
 
Student Assessment
 
WSQ courses are assessed by practical assessments
 
Admission Requirements
 
 
  • Completed O-level and are able to speak, read and write in basic English OR
     
     
  • Participants with the following competency ratings from the Employability Skills System (ESS) are eligible:
         
  • Listening/Speaking - Minimum Level 5
         
  • Reading/Writing - Minimum Level 5
         
  • Numeracy - Minimum Level 5
     
    Graduation Requirements
     
    Upon successful completion of courses. Participants will be awarded the 'Statement of Attainment for WSQ: Certified Operations Professional' by Singapore Workforce Development Agency
     
    Course Duration
     
    The total training hours for the entire course is 80 hours. The duration of the course is spread over 10 days, from 0900 to 1800 hours each day.
     
    The total number of training schedule per WSQ modules per hour are as follows:
     

    WSQ Modules

    Number of Hours

    MF-COM-301C-1 Supervise Quality Procedures

    16

    MF-COM-301E-1 Supervise Workplace Safety and Health Practices

    24

    MF-COM-303E-1 Supervise Work Improvement Processes

    16

    MF-COM-303C-1 Supervise Teams At Work

    24
     
    Attendance Requirements
     
    Students must achieve a minimum of 75% attendance for all individual modules
     
    Course Fees
     
    COURSE FEE FOR 4 MODULES FOR SINGAPOREAN AND SINGAPORE PERMANENT RESIDENTS ONLY (AFTER FUNDING FROM WDA):
     
    SGD278.20nett per participant
     
    COURSE FEE PER MODULE FOR SINGAPOREAN AND SINGAPORE PERMANENT RESIDENTS ONLY (AFTER FUNDING FROM WDA):
     

    WSQ Modules

    Course Fee per participant

    MF-COM-301C-1 Supervise Quality Procedures

    SGD55.64

    MF-COM-301E-1 Supervise Workplace Safety and Health Practices

    SGD83.46

    MF-COM-303E-1 Supervise Work Improvement Processes

    SGD55.64

    MF-COM-303C-1 Supervise Teams At Work

    SGD83.46
     
    Funding is made available after 90% with WDA Funding. The amount of Absentee Payroll Support is 80% of hourly basic salary capped at SGD4.50 per hour.
     
    NOTE: WDA FUNDING IS ONLY APPLICABLE TO ALL SINGAPOREAN AND SINGAPORE PERMANENT RESIDENTS
     
    COURSE FEE FOR 4 MODULES FOR FOREIGN STUDENTS LIVING OUTSIDE SINGAPORE:
     
    SGD2782.00 per participant
     
    COURSE FEE PER MODULE FOR FOREIGN STUDENTS LIVING OUTSIDE SINGAPORE:
     

    WSQ Modules

    Course Fee per participant

    MF-COM-301C-1 Supervise Quality Procedures

    SGD556.40

    MF-COM-301E-1 Supervise Workplace Safety and Health Practices

    SGD834.60

    MF-COM-303E-1 Supervise Work Improvement Processes

    SGD556.40

    MF-COM-303C-1 Supervise Teams At Work

    SGD834.60
     
    ALL FEES QUOTED ABOVE INCLUDE 7% GST
     
    WDA Funding
     
    WDA Homepage
     
    Only Singapore residents or Singapore PR (Permanent Residents) taking the WSQ: Certified Operations Professional short course can apply for up to 90% subsidy on course fees.
     
    The general eligibility criteria are listed as follows:
     
      1.
    Compaines are registered or incorporated in Singapore
      2.
    Supported cost components (such as Course fees) are fully sponsored by companies
      3.
    Trainees are employees who are either Singapore Citizen or Singapore Permanent Resident
      4.
    Trainee have achieved at least 75% attendance and have sat for all examinations if the course leads to certification
     
    Eventual funding amount can vary according to applicant's age and qualification level. For details on WDA Training Grant, please refer to the WDA web site or SkillsConnect web site.
     
    Next Course Date
     

    WSQ Modules

    Duration Dates

    MF-COM-301C-1 Supervise Quality Procedures

    TBA*

    MF-COM-301E-1 Supervise Workplace Safety and Health Practices

    TBA*

    MF-COM-303E-1 Supervise Work Improvement Processes

    TBA*

    MF-COM-303C-1 Supervise Teams At Work

    TBA*
     
    *TBA = To Be Advised
     
    Closing Date of Application
     
    Commencement Date: Please refer to Course Calendar. Class will be re-scheduled if there are insufficient applicants.
     
    Disclaimer
     
    The information provided are the most current at the point of publishing and may be subject to changes. ATTC has the right to make changes to course fees, course syllabus, duration and admission requirements without notice.